Frequently asked questions.
Everything you might want to know before you book your first Del Rey trip.
Booking & Reservations
How do I reserve a trailer?+
Submit a reservation request through our booking form with your dates and campground. We'll confirm availability within one business day and send next steps.
How far in advance should I book?+
We recommend 2–3 weeks for peak weekends and holidays. Off-season trips can often be booked with less notice.
Do I pay when I submit a request?+
No. The reservation request is free. Payment and the refundable damage deposit are collected only after we confirm your dates.
What is the minimum rental length?+
Two nights on all reservations.
Delivery & Setup
Do you deliver to my campground?+
We deliver across Southern California — Los Angeles, Ventura, Santa Barbara, San Bernardino, Riverside, and Orange counties. Ask us about your specific site and we'll confirm before booking.
Do you offer tow-away rentals?+
Not at this time — every Del Rey rental is delivered and set up by us. It's part of what makes the experience stress-free.
What time is delivery and pickup?+
Delivery happens the morning of your arrival day and pickup on your departure day. Exact windows are confirmed the week of your trip.
What do I need at my campsite?+
Water and 30-amp electric hookups are ideal. No hookups? Add a generator and we'll bring one along.
The Trailer
What comes with the trailer?+
Every rental includes delivery, setup, fresh linens, kitchen essentials, propane, fresh water, and camping chairs. Add-ons like grills, fire pits, and generators are available.
How many people can sleep in it?+
The Explorer sleeps five comfortably. The Pioneer (coming soon) will sleep up to six.
Is there a bathroom onboard?+
Yes — a private toilet and shower are included.
Can I bring my dog?+
Pets are considered case-by-case. Let us know at booking and we'll confirm.
Payment & Policies
Is a security deposit required?+
Yes — a $500 refundable damage deposit is collected at booking and returned within 7 business days after a clean, damage-free return.
What is your cancellation policy?+
Full refund with 14+ days notice, 50% refund with 7–13 days notice, non-refundable within 7 days. Full details on our cancellation policy page.
Is smoking allowed?+
No smoking of any kind inside the trailer. Smoking is permitted outside per campground rules.